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Ordering
•Does AOpen Center sell to anyone?
•Does AOpen Center have a paper catalog?
•Can I pick up products at AOpen CenterÆs facility in Gaithersburg, MD? What about Delivery and UPS?
•Does AOpen Center offer discounts on volume orders?
•What do I do if an item is missing, or there is a discrepancy with my order?
•Does AOpen Center offer credit terms?
•Does AOpen Center carry products from manufacturers other than AOpen?
Payment
•What method of payment is accepted by AOpen Center?
•Why is a Credit Card Consent form required when I want to pay via credit card?
•What about Sales tax?
Contact
•How can I contact AOpen Center? Is this the same address for Accounts Receivable and RMA?
•Does AOpen Center provide technical support?
•What are the office hours at AOpen Center?
Products
•Does AOpen Center special order items that are not listed on your website or price list?
•Can I get more information on a product, than what is listed on you website?
•What happens if something is out of stock?
•What is the warranty on the items sold by AOpen Center?
•Does AOpen Center offer a money back guarantee?
Returns
•Will AOpen Center cross-ship me a replacement item?
•How do I obtain an RMA #?
•How long does it take to process an RMA?
•Who pays for shipping on a defective item?
•What are your RMA policies?
 

 

  
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